1. Controller

The controller for data processing on this site is Ampworld, PB 101966, 47464 Kamp-Lintfort. Email: mail@ampworld.org.

2. Data we process

Data you provide when registering, ordering or contacting support, such as name, email, login data, order details and messages. We also process usage data like IP address, browser data, pages viewed and timestamps, and cookies. See section 6 for cookies.

3. Purposes and legal bases

  • Provide the service, account, orders and content. Legal basis contract.
  • Payments and fraud prevention. Legal basis contract and legitimate interests.
  • Customer communication and support. Legal basis contract.
  • Analytics, improvement and security. Legal basis legitimate interests.
  • Marketing emails with consent. Legal basis consent. You can withdraw at any time.

4. Recipients

Service providers for hosting, email, analytics and security. Payment services such as PayPal or card processors. Authorities and courts where required by law. Data processing agreements are in place with processors.

5. International transfers

When data is transferred outside the EU or EEA we rely on approved safeguards such as Standard Contractual Clauses and additional measures where needed. Details are available on request.

6. Cookies and similar technologies

We use essential cookies for operation, login and security. Optional analytics and marketing cookies are used only with your consent. You can change your choice at any time via the Cookie Settings link in the footer.

7. Retention

  • Account and profile data for the life of the account and up to 24 months after closure.
  • Order and tax records up to 10 years as required by law.
  • Support requests up to 24 months.
  • Analytics data up to 14 months subject to consent.

8. Your rights

You can request access, rectification, erasure, restriction, portability and object to processing based on legitimate interests. Where processing is based on consent you can withdraw it at any time. You have the right to complain to a supervisory authority.

9. Payments

Payments are processed by third party providers such as PayPal or card processors. They receive only the data needed for the transaction. Please refer to their privacy notices.

10. Security

We use technical and organizational measures such as encryption in transit, access controls, logging and backups. No method is perfectly secure and we work to improve continuously.

11. Children

Our services are not directed to children. We do not knowingly collect data from persons under 16.

12. Links

This site links to external websites. We are not responsible for their content or privacy practices.

13. Changes

We may update this notice from time to time. The current version is published on this page. We will provide additional notice where appropriate.

14. Contact

For privacy questions contact mail@ampworld.org.